We continue to work with businesses every day on their touchpoint hygiene plans. We are continually impressed by how much effort these companies dedicate to keeping employees and guests safe.  Thank you to all those that are working tirelessly to stop the spread of COVID-19, its variants, other viruses, and bacteria.

A touchpoint is “a point of contact or interaction, especially between a business and its customers or consumers.”¹  The parts of a touchpoint hygiene plan are: (1) The touchpoints, (2) the cleaning method per touchpoint, and (3) the frequency of cleaning.

Common touchpoints include door handles/grips, chair armrests, banisters, trolley handles, table/countertops, light switches/pulls, shared literature, dispensers, sink handles, vending machine buttons, elevator buttons, copiers, and coffee makers.  Contact us for help identifying touchpoints in your facility.  You know your business best and sometimes fresh eyes can help identify new areas.

The method of cleaning and/or disinfecting touchpoints will depend on the surface and the chemical used. Disinfectants can be ready-to-use like Security Cleaner and Disinfectant or concentrated like QDII Sanitizer.  Sometimes wipes like QDII Sanitizing Wipes can be stored close to critical touchpoints and are the best tool.   Contact us to have a sanitation expert make recommendations and/or develop standard operating procedures (SOP) for your touchpoint hygiene plan.

The frequency of cleaning and/or disinfecting each touchpoint will depend on how frequently that point is used; how much soil is placed on the point per touch; and how critical that point is to your process, products, employees, and guests.  If your business is a food processing facility, your touchpoint hygiene plan can be part of a review of the micro mapping of your facility to make sure all critical control points are addressed.  If the spread of viruses is your primary concern, the CDC recommends increasing disinfection frequency with “High transmission of COVID-19 in your community”².

References:

1. 1. https://www.lexico.com/en/definition/touchpoint.
   2. When to Clean and When to Disinfect April 15, 2021. https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-building-facility.html.